Privacy Policy

1. Introduction

Welcome to BrandMind. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and its integrations with Facebook, Instagram, LinkedIn, Twitter (X), and YouTube.

By using our services you acknowledge that you have read, understood, and agree to this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Name, email address, and contact details when you register
• Business name, logo, and branding assets uploaded to the platform
• Content you create, schedule, or publish through our platform
• Payment information processed securely via third-party providers
• Communications you send to our support team

2.2 Automatically Collected Information

• Log data: IP address, browser type, pages visited, timestamps
• Device information (operating system, device identifiers)
• Usage analytics to improve platform performance
• Cookies and similar tracking technologies

2.3 Information from Connected Social Accounts

• Profile information (name, profile picture, account ID)
• Access tokens to publish and manage content on your behalf
• Page/account analytics, impressions, and engagement data
• Audience insights from connected pages, groups, or channels

3. Social Media Platform Integrations

4. How We Use Your Information

• Provide, operate, and improve our platform and services
• Authenticate your identity and manage your account
• Publish, schedule, and manage social media content on your behalf
• Display analytics and performance insights from connected accounts
• Send transactional emails, account notifications, and service updates
• Respond to customer support inquiries
• Comply with legal obligations and enforce our terms
• Detect and prevent fraudulent or unauthorized activity

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We share data only in these circumstances:

• Service Providers: Third-party vendors who assist in operating our platform (hosting, analytics, payments) under strict confidentiality agreements
• Social Media Platforms: Data transmitted to connected platforms as required to deliver our scheduling and publishing services
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In the event of a merger or acquisition, with prior notice to users
• With Your Consent: In any other circumstances, only with your explicit consent

6. Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law. When you delete your account, we delete or anonymize your data within 30 days, except where retention is legally required.

Social media access tokens and third-party platform data are deleted immediately upon disconnection of the respective social account.

7. Data Security

• SSL/TLS encryption for all data in transit
• Encrypted storage of sensitive data including access tokens
• Role-based access controls for our internal team
• Regular security audits and vulnerability assessments
• Secure, SOC 2 compliant cloud infrastructure

8. Your Rights & Choices

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Withdraw Consent: Revoke consent for any consent-based processing at any time
• Disconnect Social Accounts: Revoke our access to any social media account at any time via your account settings or the platform's own app settings

To exercise any of these rights email us at hello@rvsmedia.com.

9. Cookies & Tracking

• Essential Cookies: Required for the platform to function (session management, authentication)
• Analytics Cookies: Help us understand how users interact with the platform
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

10. Children's Privacy

Our platform is not directed to individuals under the age of 13 (or 16 in the EU/EEA). We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us immediately and we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place in compliance with applicable data protection laws, including GDPR where applicable.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes we will notify you via email or a prominent notice on our platform at least 30 days before the changes take effect. Continued use after the effective date constitutes acceptance.

13. Contact Us